Delete your account

If you're a member

1. Sign in, then go to Account.
2. At the bottom, choose Delete my account and data, then confirm.

What we delete: your name, email address, mobile number, postcode or visit dates, preferences and interests, and your sign-in.

What we keep: your email address and mobile number on a do-not-contact list, so we never message you again. Codes you claimed are kept only as anonymous counts for venues, with no link to you. Records of your marketing consent are kept for 6 years to show we followed the law.

If you run a venue

1. Sign in to the venue portal, then go to Venues and open your venue.
2. At the bottom, choose Delete venue, or Close account if it's your only venue, then confirm. Only your organisation's admin can do this.
3. If you're on a venue's team but not its admin, go to Team and choose Leave the team. That deletes your venue sign-in.

What we delete: your offers come down straight away, and we delete your photos, your sign-in and, if you've never paid for a listing, all of your venue's details.

What we keep: if you've paid for a listing, your business details and payment records, for 6 years after the end of the financial year, because tax law requires it.

Can't sign in?

Email us at hello@yourdomain.co.uk from the address on your account, or message us on WhatsApp at +44 7700 900555, and ask us to delete it. We'll confirm it's you, then delete it within 30 days, usually much sooner.

More detail is in our privacy policy.